The telephone numbers we use are sourced from the public telephone directory and data suppliers. We only call at times permitted by legislation. If a call is inconvenient, you may request that we call back at either another day or time, or not call at all. Please be aware that charities are exempt from the Do Not Call Register Act. Telephone numbers we may call you from include 0290034369, 0290034377, 0362886803, 0399750156, 0730879022, 0730879027, 0730879032, 0730879037, 0730879042 and 0730879047. Should you wish not to receive any more telephone calls from RSPCA, please call our Raffle Helpdesk (1800 183 346) or send us an email and we will remove your telephone number by adding it to the RSPCA No Calling list. Please note that it is the telephone number, not the name of the individual that is excluded.
Where funds are received as a donation or a minor sum is deemed to be a donation, and the amount is $2 or more, a receipt is issued. RSPCA has tax deductible gift status issued by the ATO.
Entry is open to the public and RSPCA supporters, however we require payment by a person over 16 years of age. Persons engaged in the management, sales or supervision of the Raffle and their immediate family are not permitted to enter. In the event that your paid entry cannot be entered in a draw you will be entered in the next available Art Union. RSPCA accepts no responsibility for late payment or payment not received for any reason. To be eligible for entry into a Raffle draw you must make payment prior to the draw. Direct debit payment instructions must be received one week prior to the draw date to ensure payment can be completed. For other methods of payment, please call the Hotline, 1800 183 346. Payments greater than the agreed price, will be rounded down to the next bundle and the excess will be accepted as a donation and a receipt issued.
If successful in the draw you must receive any prize in Australia. Payment for travel prizes will only be made to a registered travel agent. Any car prize is ordered when the winner accepts the prize and must be collected within 28 days. Prize values are in Australian Dollars and are the recommended retail values at the time of printing. In the event that RSPCA is unable to supply the prize shown, RSPCA reserves the right to supply a replacement prize of similar type and value. All taxes, liabilities and costs not included with the prize are the responsibility of the winner. Payment for travel prizes will only be made to a registered travel agent.
The draws will take place at the address advised on our website. Unclaimed prizes will be retained for at least 3 months while the winner is sought and the regulator will be consulted about a redraw. The Art Union winner's entry number and suburb are published at www.rspcaraffle.com.au and in “The Australian” within 7 days of the draw. Details of winners’ names and address are not published or available, unless authorised by the winner. Entry in the draw may not be cancelled after the draw. In the event of the intervention of any outside agent or event which changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, atomic war, invasion, or strikes. RSPCA may in its absolute discretion cancel or postpone the draw and recommence it from the start on the same conditions subject to legislation and the draw will be conducted on a date notified on the RSPCA website.
If you would like to make a complaint or tell us how we can improve, please contact us immediately. To make a complaint please call our Raffle Helpdesk (1800 183 346) or send us an email . Please Note: We are only able to action complaints where we are advised of the telephone number. This is because the first step is to verify that it was RSPCA and not another organisation that made the call.
Tickets in the RSPCA Raffle are sold to residents of NSW, Queensland, Darwin, ACT/Canberra, Tasmania and Victoria by telephone or on this website. Details of draw dates and prizes are at www.rspcaraffle.com.au. Entry is by purchase or by pledge to purchase entries. Entries are mailed or emailed to you. Entries are validated for the draw after payment is received. Entry tickets may be available in NSW at public venues sold by RSPCA approved vendors.
You can become an RSPCA Pet Club supporter member by accepting our offer during our telephone call, by calling the Art Union Hotline on 1800 183 346 or by clicking the "Join Now" button on this page. Club members will be entered into all RSPCA Raffle draws (presently up to 3 per year) as well as a bonus, separate Pet Supporters Club draw. The Pet Supporter Club draw is a Gratuitous Lottery under the NSW Lotteries and Art Unions Act 1901 or corresponding state rules. To qualify for the Pet Supporters Club membership you must enter and pay your first monthly payment for a RSPCA Raffle and make subsequent payments for RSPCA Raffles by monthly instalments via credit card or by direct debit. You can choose to stop payments at any time by calling us. Members receive notice of validated Art Union lucky-numbers by mail or email in the week prior to each draw. If less than $40 is received in total for any single Raffle, entries will be allocated to the club member at $5 each. Prize winners are notified by phone and also by mail. If at ticket allocation time an under or over sum is received, a maximum number of Raffle entries will be allocated, and any credit value will be rolled over into the next draw. For more information please contact the Raffle Union Hotline on 1800 183 346.
To support our work with animals RSPCA collects your personal information at www.rspcaraffle.com.au and on the phone to sell you raffle entries and to administer your participation in draws for prizes with lottery manager InsightCFS ( www.insightCFS.com.au ). Banks, mail house and other suppliers including InsightCFS receive your information in order to provide these services. If you do not supply your information we may not be able to include you in the draw for prizes. If you wish to understand what information we retain, correct it or remove it or you would prefer that we do not contact you regarding the raffle, please call us on 1300 365 896 or email us firstname.lastname@example.org
For this policy RSPCA means RSPCA NSW and your local state RSPCA organisation (RSPCA NSW, RSPCA Qld, RSPCA ACT, RSPCA Tasmania, RSPCA Victoria or Darwin regional). For information about privacy in relation to RSPCA’s general activities outside this policy, please see its main website www.rspcansw.org.au